I get a message "there is already an active case with the same reason for absence for the selected employee. March 24, 2022 13:32 Updated This means that a case is still open regarding this employee and this reason. If the reason is different, please select another reason. If the absence is related to the same reason, you will first need to notify the initial case as closed, our teams will proceed with the analysis and if necessary proceed with closing the case. Once the case has been closed, you will be able to report the new absence. Related articles How can I request the closure of a case? cument I cannot find the TMA / insured person for whom I would like to report an absence or incapacity for work What is the "share information" function?