How can I request the closure of a case? cument

To inform/request the closure of a case you can proceed in 2 ways:

• From your dashboard by clicking on the "close" icon.
• From the case directly by clicking on the "close" button.

In both cases, the input mask will appear and will allow you to fill in the data relating to the extension, to indicate any useful remark and also to upload any useful do

--> Our teams will analyze and close the case. Afterwards, it will appear in your dashboard under the "Archived cases".